Shipping & Delivery
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When orders are submitted through our website, we assume the address information is correct. We do not change a customers address information unless specifically requested by the customer via phone or email. We will help provide a resolution as best as we can in the event this occurs, however it is the customers responsbility to make sure all product selections and address information are correct BEFORE submitting the order.
Shipping rates are calculated at checkout. Rates are based on weight and destination and DO NOT include customs fees or duties. We offer free STANDARD shipping on U.S. Domestic orders $75+. Expedited shipping is an extra cost regardless of order total. We are unable to offer free shipping on international orders at this time. For more information regarding customs fees, please visit our customs fees page:
Standard Shipping ( 5-7 business days)
Expedited Shipping ( 2-3 business days)
International ( 10-21 days depending on destination)
Please be advised that these transit times do NOT include handling time. Please allow 24-48 additional hours for handling time.
Our shipping team will determine the appropriate shipping method during order processing. We do our best to ship your order the same day it was placed provided the order is in our system before 2:00pm Arizona Time. Please note, We do NOT ship orders on the weekend. All customers will receive a tracking number once the order is shipped. Allow 24 hours for tracking scans to update.
Domestic shipping methods include United States Postal Service (USPS) Ground Advantage, First Class, Priority Mail, Priority Flat Rate, and UPS Ground.
International shipping methods include USPS First Class International, USPS Priority International and DHL Express Worldwide.
| Australia | Denmark | Indonesia | Portugal |
| Austria | Dominican Republic | Italy | Puerto Rico |
| Bahamas | Fiji | Jamaica | Singapore |
| Belgium | Finland | Japan | South Korea |
| Bermuda | France | Luxembourg | Spain |
| Brazil | Germany | Malta | Sri Lanka |
| British Virgin Islands | Gibraltar | Marshall Islands | Switzerland |
| Canada | Greece | Netherlands | Sweden |
| Cayman Islands | Guam | New Zealand | Thailand |
| Chile | Hong Kong | Norfolk Islands | United Arab Emirates |
| China | Hungary | Norway | United Kingdom |
| Costa Rica | Ireland | Philipines | U.S. Outlying Islands |
| Croatia | India | Poland | U.S. Virgin Islands |
If you are having any delivery related issues, please email our support staff at support@liverdoctor.com so we can help.
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